Terms of Service

Levelingo Terms of Service

Last updated: June 13, 2025

These Terms of Service (“Terms”) govern your use of the Levelingo mobile application (“the App”), operated by an independent developer based in Georgia, United States (“we”, “us”, or “our”). By using Levelingo, you agree to these Terms.

If you do not agree, do not use the App.

1. Accounts & Eligibility

To use Levelingo, you must create an account using a valid email and password. You must be at least 9 years old. You are responsible for maintaining the security of your account.

Accounts may be terminated for violation of these Terms, including:

• Using bots, scripts, or automated systems to farm XP or bypass human interaction
• Exploiting the app to unlock paid features without a subscription
• Repeatedly calling our APIs in a way that strains or abuses the system
• Attempting to hack or disrupt our infrastructure
• Generating offensive, harmful, or inappropriate flashcard content

2. Content & Intellectual Property

All content in the app — including flashcards, AI-generated lessons, artwork, and user-generated content — is the property of Levelingo. You are allowed to share or reuse content you create in the app, as long as it is not scraped or redistributed at scale.

You do not own any of the generated content, even if it was customized by your inputs.

3. Subscription Terms

Levelingo offers premium content via auto-renewing subscriptions handled through the Apple App Store. All billing and subscription management is handled through your Apple ID.

• No traditional free trial is provided.
• Users are limited to certain features and content until they subscribe.
• Refunds are not issued by us; they are handled solely by Apple.

4. Content Moderation

We have systems in place to prevent offensive or inappropriate flashcard generation. However, if a user finds ways to generate harmful or rule-breaking content, we reserve the right to ban their account without warning.

5. Termination

We reserve the right to suspend or permanently terminate any account for any reason, including violations of these Terms. There is no appeals process once an account is banned.

6. Accuracy & Reliability

Levelingo is powered by AI-generated content. While we optimize our systems for quality, we cannot guarantee that lessons are always accurate or appropriate. We make no guarantees regarding language learning outcomes.

The app is provided “as-is.” We do not guarantee uptime, data accuracy, or uninterrupted service. Levelingo is a solo-developed product and may be affected by external issues.

7. Updates & Changes

We may update these Terms at any time. It is your responsibility to review the Terms periodically. Continued use of the app after updates constitutes acceptance of the new terms.

8. Account Deletion

If you wish to delete your account, please email support@levelingo.com with your request. Account deletion is not yet available in-app.

9. Support

Levelingo support is only available via email. Response times are not guaranteed, and delays may occur due to the nature of this being a one-person project.

Contact: support@levelingo.com

10. Governing Law

These Terms are governed by the laws of the State of Georgia, United States.